Privacy Policy

Thank you for accessing the LifeGenericMedicine Website (“Site”) operated by LifeGenericMedicine India. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information.

This Privacy Policy outlines your choices for the use, access, and correction of your personal information as well as how LifeGenericMedicine.com gathers, uses, shares, and safeguards it. Information that identifies, connects to, characterizes, or is reasonably capable of being related or linked, directly or indirectly, to you is referred to as "personal information" in this Privacy Policy.

The practices of third parties that we do not own, control, or administer are not covered by this privacy statement. This includes any third-party websites or services that we utilize to offer features and functions on our website or that we include links to for your convenience. We advise you to thoroughly read the privacy statements of any third-party websites or services you use.

When and what types of personal information collected through you

A) Insensitive information

The following personally identifiable information is stored by LifeGenericMedicine:

Registration details: When you sign up for our online pharmacy services, we save the details you provide about yourself, your business, and your organization.
Email correspondence: We shall retain a copy of all emails you send us, including the messages, addresses, and responses.
Information on the demographics: It includes details like your gender, zip code, and date of birth.
Social plug-ins: Third-party websites, apps, or servers, such as Facebook.
Payment information: Financial account information and payment information.
Files and content: Anything you upload to the service, including pictures and other data.

Many more:

Your order for prescriptions, over-the-counter medications, and other products
Health provider information as needed to fulfill prescriptions
Legally required identifying information for certain prescriptions and other products (such as social security or driver's license number)
Information about your health you provide us with to provide you with service

B) Sensitive information

Sensitive information like the following may also be included in the data collected:

Account information: Your username and other login credentials, as well as any other information you submit while creating an account with us, may be stored by us.
Contents of communications: We may collect the information you provide if you contact us through the service.
Health information: We might collect and use health information about you, such as your preferences, medical history, and online browsing habits.

C) Information Collected Automatically

We collect the following information automatically when you interact with our services:

Your IP addresses
Your approximate location (typically derived from your IP address)
Your browser and/or device type
Your operating system
Your language settings
The referring web page (including parameters contained therein)
Your mobile carrier
Device information (including device and application IDs)
Your search terms (including those not submitted as queries)
The links you click
The pages you visit/the creations you load or request
Session length and view time and other browsing activity.

D) Information Collected from Third-Party Sources

The following are the third-party sources from which we get information:

Service providers: are outside organizations that gather or disclose data regarding the work they do for us.
Applications or services: Third-party partners are any applications that you decide to link to or use in combination with our services.
Publicly available resources: Data sources that are open to the public, such government databases.
Marketing Partners: with whom we work with on joint services or marketing campaigns are known as co-branding/marketing partners.

Use of Information

A) How do we use your information

We may use the information we collect about you in the following ways:

to give you the services you've requested and to customize your experience;
To process your orders;
to ascertain whether a legitimate prescription is in effect for your order when necessary;
to reply to your correspondence, get in touch with you when asked or required, and provide you with information about LifeGenericMedicine or the Services;
to preserve your history of orders and prescriptions;
to enable us to better complete your orders and address your inquiries about customer care;
to enhance our services, which include product development, internal analytics, testing, and research;
to promote our offerings to you;
to uphold our terms, as well as to identify and guard against fraud, mistakes, and other unlawful or unauthorized activity;
To carry out our responsibilities under the relevant laws, rules, court orders, or other legal procedures
To safeguard the rights, property, security, or safety of you, LifeGenericMedicine, and service users;
To settle any disagreements and uphold any contracts with you;
To give you information that we think will help you manage and safeguard your health, which may be tailored depending on your past orders or browsing activity;
To offer any lawful business service or product.

LifeGenericMedicine.com will not use your medical prescription information for marketing purposes. We may use information collected from your orders for over-the-counter medications, health and pharmaceutical supplies, pet prescriptions, and pet supplies for our marketing purposes.

B) How Do we Share your Information

Your information is never sold to third parties in a personally identifiable manner by us. Additionally, we forbid third parties that gather cookie and other internet usage information when you visit our website from using it for behavioral marketing without your permission.

The following types of third parties may receive or have access to your personal information:

1) Offering and Overseeing Services
Your information is used to carry out, improve, or supervise the services and facilitate the delivery of healthcare services by utilizing the required tools and support. In order to provide technical assistance and customer service, solve any technical issues or defects, verify your identity, and administer your account—including processing payments, fulfilling orders, and verifying the legitimacy of your official identification—personal information is also necessary.

2) Improving Our Offerings
We can better assess the effectiveness of our services, make the required adjustments, and look at our user base with the use of informational research. Even if we publish or make the results available to third parties, the user data related to this study will remain anonymous. In order to better understand your needs and interests, we also utilize it to look into and examine how you use our services.

3) Advertising and marketing

In accordance with the legislation, advertising and marketing information may be used to reach you by phone or email with surveys, promotions, our products and services, and those of our third-party partners. This helps us make the advertising we show you more relevant, monitor the effectiveness of the ads or material we give you and others, and give you tailored ads and content.

4) Adherence to the Law
In an earnest attempt to safeguard our own and others' rights, we utilize your information to comply with the applicable laws and regulations. Additionally, it can be utilized to establish or protect legal rights for our own or other people's legitimate interests, such stopping malicious, dishonest, or illegal activity.

SMS Privacy Policy

Our SMS Marketing Service, which is made accessible to you through a third-party service provider, is subject to the terms and conditions outlined in this SMS Privacy Policy.

A) Information Gathering
For our marketing and promotional SMS efforts, we might get the following data from you:

Contact Information: This comprises private information that you have given us while using any of our services, such as your username and mobile number.
Interaction History: This comprises details about how you have interacted with our text messages and your preferences for them.
Location Data: GPS coordinates, cell tower data, and Wi-Fi access points are just a few examples of the location data we may gather and process.
Abandoned Cart Information: In order to determine when to send SMS cart reminder messages, we may additionally keep track of the products you add to your shopping cart, including any instances in which the cart is abandoned.

B) Use of Information

We maintain, enhance, and support the Messaging Service using the Personal Information we gather through the Service. Additionally, we might utilize the data to tailor and personalize your Service experience.

GDPR compliance

We adhere to the General Data Protection Regulation (GDPR) to guarantee the responsible and safe storage of your data. Additionally, we protect such personal information from unlawful or unauthorized processing, accidental loss, deletion, or destruction.

The following GDPR regulations are considered:

Openness, equity, and legality: A thoughtful application of data
Purpose limitation: Data is only gathered for specified purposes.
Minimizing data: means merely collecting the information needed for certain processing.
Accuracy: Making sure the information is up to date and correct as far as we can tell
Storage restriction: Data is not retained when it is no longer needed.
Integrity and confidentiality: Sufficient measures to ensure that personal data is protected against theft and unauthorized access
Accountability: Ensuring proper adherence to the GDPR.
Additionally, you have the right to object, to have your data destroyed or forgotten, to have your data corrected, and to have your data transferred.

Observance of HIPPA

To ensure that your Protected Health Information (PHI) is never disclosed without your consent, we adhere to the Health Insurance Portability and Accountability Act's (HIPAA) regulations. Our servers provide secure protection for your data throughout internet transfers by using end-to-end encryption, preventing security breaches and data theft.

Cookies and Other Technology

Like many websites, this one uses web beacons and cookies (sometimes called "action tags" or clear GIF technology) to track your usage, identify you and your access credentials, and speed up your browsing.

Cookies are little bits of data that your web browser saves to the hard disk of your computer as text files. At first, the majority of web browsers are configured to allow cookies. You can configure your browser to reject cookies from websites or to delete cookies from your computer, but doing so will prevent you from using or accessing some parts of the website. To allow you to choose products, add them to an online shopping cart, and make purchases, we must employ cookies. We maintain a record of your browsing and purchasing activities if you do this. A USER'S HARD DRIVE TO GAIN CONFIDENTIAL INFORMATION IS NOT AND CANNOT BE INFLUENCED BY THE SITE'S COOKIES.
In addition to helping us serve cookies, web beacons allow us to track how many times a page on the Site has been viewed. Any electronic image on the website, such an advertisement banner, can serve as a web beacon, for instance.
Third-party advertising firms may be used by us to show advertisements or assist in customizing site content for users. These businesses may use web beacons and cookies to track the efficacy of their advertising (e.g., which products are bought and how much, or which web pages are frequented). No personal information gathered by us is connected to any data that these third parties gather through cookies and web beacons.
For instance, Facebook uses web beacons and cookies to gather information on which things are bought or which websites are frequented. Please be aware that any data Facebook collects through cookies and web beacons is unrelated to any personal data we collect about our customers.

Privacy Rights for Minors

We value the privacy of children. We don't purposefully or knowingly gather personal data from kids younger than thirteen. You have guaranteed and indicated elsewhere on the Site that you are either at least eighteen years old or that you are using the Site under the supervision of a parent or legal guardian. Please do not provide us with any personal information if you are younger than 13; instead, ask a parent or legal adult for help.

Please let us know if you believe a child under the age of 13 has provided us with information without their parents' consent so that it can be promptly removed.

DATA Security

The Site uses administrative, electronic, and physical safeguards to protect the privacy of your personal data, such as Secure Sockets Layer ("SSL") for all online financial transactions. In addition to taking several precautions to safeguard your personal information within our premises, we also employ SSL encryption to protect it online. Your personal information is not publicly accessible. Your personal information is only made available to staff members who require it to carry out a specific task. The physical security of certain of our computer hardware is another area where we depend on outside service providers. We think their security protocols are sufficient.

For instance, when you visit the site, you are able to access servers that are physically protected by an electrical firewall and a locked cage. Although we use industry-standard security measures to protect your personal data, we are unable to provide absolute protection. There is currently no 100% total security anyplace, online or off. CORRECTIONS AND OPT OUT We will (a) update or rectify your personal information, (b) cease sending emails to your email address, and/or (c) disable your account to stop your future purchases using that account if you request it.