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Is importing medicines from India legal in the USA?Yes, for personal use (up to 3-month supply) with a valid prescription.
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Are your medicines FDA-approved?Our generics are CDSCO-approved (India’s FDA) and meet international quality standards, but they may not be US FDA-approved.
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Can I resell the medicines I buy from you?No! Reselling prescription drugs without a license is illegal in the USA.
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Do you offer bulk order discounts?Yes! Contact us at lifegenericmedicine@gmail.com for wholesale inquiries.
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Are Indian generic medicines safe?Absolutely! Our suppliers are top Indian manufacturers (Cipla, Sun Pharma, Dr. Reddy’s and many more) following WHO-GMP standards.
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How do I check the authenticity of the medicines?Each product has a batch number, expiry date, and manufacturer details for verification.
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Do you sell only generics, or do you have branded medicines too?We offer both—high-quality generic alternatives as well as branded medications (if requested).
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What if I receive expired or damaged medicines?We offer a free replacement or refund if reported within 7 days of delivery.
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What if my order is wrong or missing items?Contact us within 48 hours with solid proof, and we’ll reship the correct items free of charge.
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Are your medicines FDA-approved?Our generics are CDSCO-approved (India’s FDA) and meet international quality standards, but they may not be US FDA-approved.
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Can I know whether your Pharmacy is licensed?Certainly, we are a licensed pharmacy offering prescription medications online. Our licence number:
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What are your hours of operation?Our website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 08:30 am to 09:00 pm IST and on Sunday's From 09:00 am - 05:00 pm IST.
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What is your office address and phone number?Our office address: Our telephone number:
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What are Lifegenericmedicine's Privacy and Security Policies?At Lifegenericmedicine, your privacy and security are extremely important to us. We are committed to protecting the confidentiality of your personal information (your name, address, email address or credit card information) and we never share them with any other person or company. It is used solely by our authorised personnel to process your order. Please note that all information provided to us is subject to doctor–patient privilege laws. Being compliant with PCI DSS Level 3, we use the latest electronic security measures and our servers are protected by secure firewalls to prevent unauthorised access to your personal data.
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Do you accept any Insurance Plans?No, we do not accept any insurance plans. However, we can provide invoice and receipt towards your order to claim your insurance. But, in most cases, you will find our low-priced medications to be of great value compared with that of your insurance plan.
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Why is the image shown on the website different from the item I received?Although we make every effort to ensure product images on our website are identical to the item you receive, occasionally actual product colour may vary from the image shown. We cannot guarantee the accurate representation of the product because not all computer monitors may have the same colour settings. Please note that product image on our site is for illustrative purpose only.
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What is the meaning of Generic Drugs?Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bioavailability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.
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Is it safe to use Generic Drugs?Yes, all of our generic drugs are procured from the world-renowned manufacturers and thus our generic products meet rigorous specifications and are strictly regulated for safety, quality and potency. By law, generic drugs must be bio-equivalent to brand-drug counterparts.
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Is LifeGenericMedicine.com a legitimate online pharmacy?Yes! We are a US-based pharmacy specializing in high-quality generic and branded medicines from India. All our products are sourced from WHO-GMP & CDSCO-approved manufacturers.
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Why should I buy from LifeGenericMedicine.com instead of local US pharmacies?We offer affordable prices (up to 80% lower than US brands), global shipping, and FDA-equivalent Indian generics without compromising quality. At LifeGenericMedicine.com, we've been committed to ensuring consumer safety and confidence in online medication purchases since our founding. Our mission is to provide authentic, affordable medicines while maintaining the highest standards of security, reliability, and customer satisfaction. Every page that handles your personal or payment information is secured with GoDaddy's SSL encryption. This means: ✔ All your sensitive data is encrypted before transmission ✔ Your private information remains completely protected ✔ You can shop with absolute confidence and peace of mind
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Do you have a physical store in the USA?We operate primarily online but work with licensed pharmacies and distributors to ensure legal compliance.
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how do i send a copy of my prescription before buying if prescription needed?Email Your Prescription Send to: prescriptions@lifegenericmedicine.com 📌 Subject line: "Prescription for [Your Order # if available]" 📌 Include in email: Your contact phone number List of medications you’re ordering Prescription PDF/JPG/PNG (no HEIC files)
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can you guarantee confidentiality about my purchase from your site?At LifeGenericMedicine, The Security And Privacy Of Our Clients Means A Lot To Us. That is Why We’ve Made Sure Everything You Submit Our LifeGenericMedicineCompany Site Is sifting through SSL Encrypted & Secured using Security Services. This Essentially Way That All User Info On Our Website Is Encrypted Before Becoming Transmitted Inside Our Network. Which May Be Obtained By Just a Couple of Key Staff as Well as Your Pharmacy Catering To Your Purchase. The Way To Any Party That’s Not Anyhow Related To Your Order Fulfilment Procedure.
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How do i contact your organization in order to discuss potential business opportunities?Contact Our Business Team For Bulk Orders & Wholesale 📧 Email: lifegenericmedicine@gmail.com 📞 Phone: [+1] (Business Hours: 9AM-5PM EST, Mon-Fri) 📌 Required Information: Company name & license details Target product list/quantities Preferred shipping destinations Why Partner With Us? ✅ Trusted Supplier: WHO-GMP certified Indian manufacturers ✅ Competitive Pricing: Up to 80% below US market rates ✅ Regulatory Compliance: Fully licensed operations ✅ Scalable Solutions: MOQs as low as 100 units Typical Response Time: 1-2 business days
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How can I contact LifeGenericMedicine.com?Email: support@lifegenericmedicine.com WhatsApp: [Your WhatsApp Number] Live Chat: Available on our website (24/7 support)
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Do I need a prescription to order?Yes, a valid prescription from a licensed doctor is required for prescription medications. Over-the-counter (OTC) drugs do not need one.
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Can you help me get a prescription?We do not provide prescriptions but recommend telehealth services where you can consult a US-licensed doctor online.
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Can i buy more than a three month supply at a time?Yes and no. It depends on the medications that are being purchased online, their size, the destination country, and the stock situation at the point of purchase. In the majority of cases ordering a three, six, or even a nine month supply of medications will not pose a problem, but the pharmacy reserves the right to request additional shipping charges if the order is too large to be covered by their typical shipping fee, and as some countries limit a maximum import of three months’ supply at a time, the pharmacy may have to split the package into separate shipments to meet this regulation. In this event, we will contact you to confirm before the order is dispatched.
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Can I request specific expiration dates for the medications I order ?All medications shipped out by the pharmacy have a minimum of six months expiry date from the time they are shipped. If you require a longer expiry then feel free to Contact Us and we will do our best to assist you with your requirements
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Why your prices so low ?Please note that the product costs are based on their actual cost and our per unit cost is not highly inflated as is the case with other online pharmacies.
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Are the products mailed to me the same as what I get at my local pharmacy ?Yes and No. We deals in generic products and the product contains exactly the same active ingredient as their branded drug. You will get exactly the same product but the only difference is the name of the manufacturer.
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If I don't see my prescription medication on your price list, does that mean your company doesn't carry it ?There are literally 1000’s of medications available on the market and not all are listed on LifeGenericMedicine.com. We do however list the most common medications and our partner pharmacies are frequently updating our website with what they are able to offer for sale. Please note: many times we list an online medication for sale but a customer does not know how to spell the medication name correctly and as a result, LifeGenericMedicine.com’s ‘prescription drugs’ search engine may indicate that we don’t carry it. When searching for an incorrect medication name, you will receive misleading results, so if you can’t locate what you are looking for then please contact us and we will assist you in your search. In the event a medication is not listed we can also try to arrange the same if it not a controlled drug. If you still can’t find a particular medication online then be sure to fill out our medication request form so we can contact you when it becomes available. Please note, we do not and will not sell any controlled substances.
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How do I place an order for multiple people living at the same household ?To save on shipping and processing, LifeGenericMedicine is more than happy to send multiple prescription medications to a single household address, even if the medications belong to different people. For example, a husband and wife could order both their medications at once and only pay the shipping and processing fee once. The ordering process is the same whether you order for one person or many. You simply search for all the online medications you would like to order, follow the sign up instructions, and then fill out the address you would like them sent too. Remember, we are here to save you money any way we can!.
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I wish my package to be sent discretely, can you arrange this ?All packages are already sent discretely to protect your privacy. We do ship the consignments in small bubble envelopes or card boxes.
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What is your return policy?If for some reason, your order does not show up or is damaged in transit, we will ship you another package or issue you a full refund as per your request. If however, you received a partial order, we will issue you a full refund, and then charge your Credit Card again for the remaining balance (so you are fully refunded, and then charged only for the product (s) you received). We will ask you to first allow 30 business days from the day the order was shipped. If after those 30 days, you have not received the package, or if you received any notification that your package was on hold or returned to sender, please send us a ticket (Refund Section) and we will take care of your request promptly.
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What do I do if one of my products in my order is back-ordered ?If any of your online medications are back ordered, you will be notified by our customer support center of the delay and the expected time the product will arrive in stock to the pharmacy. Please note that if the brand ordered by you is not available we will switch the brand to another reputed pharmacy brand. For example, if you order brand name Atorlip (manufactured by Cipla) we will only send you the same product manufactured by another leading pharma company. In the event of any order change whereby the sale price differs, we will never charge you extra without your explicit consent. In most cases, if a product is not in stock where you ordered it from and is in stock somewhere else at a more expensive price, we will change the product and take the loss. It is only in special circumstances where we may need to charge you more and will always call you to confirm before doing so.
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I want to change my order after placing it, how can I do this ?This is only possible if you contact us within 24 working hours. If the order has been sent to the physician or pharmacy it will not be possible to make any changes. We apologize in advance for this inconvenience.
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I want a copy of my receipt for a particular order, how can I get this mailed to me ?This can be done by logging into your account and then going to “My Order”. Now you have the option to VIEW order details, click on view order. You can take the print our of the order by clicking on Print order or you can download the PDF file.
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Will my insurance company reimburse me for the online medication I order through your company ?Accordion Content This is best checked with your insurance company prior to placing your order. We will provide you with a legal invoice to submit to the insurance company and they are welcome to contact us to check on certain details. It is important to note however that we will never release personal information about you or your order history without your prior consent, so you must tell us in advance before you submit your details so that we can place a note on your account that verification with XYZ insurance company will be allowed, otherwise the only information we will release to a third party will be our company information for their records.
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Why do the pills I ordered from Lifegenericmedicine look different from those I get from my local pharmacy?According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.
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What if I can’t find the products/medications I am looking for in your website?Lifegenericmedicine stocks a wide range of pharmaceuticals and other healthcare products. However, if you do not find what you need, please feel free to contact our pharmacists by emailing to lifegenericmedicine@gmail.com. We will get back to you as soon as possible to let you know the availability of the requested medication/products.
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How is my order packaged?Lifegenericmedicine takes greatest possible care in packaging your order. Untouched by human hands, your order will be packaged in factory-sealed blister-packs.
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Where do you ship from?We ship directly from india via DHL, FedEx, or USPS for fast and reliable delivery.
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How long does delivery take?Standard Shipping: 10-14 days Express Shipping: 5-7 days (extra cost) In some rare cases, the shipment may takes 20-25 days to deliver.
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Do you ship to all US states?Yes, we deliver to all 50 states, but customs may occasionally inspect packages.
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What if my package is delayed or held at customs?Delays are rare, but if customs requests verification, we provide prescription copies and invoices for clearance.
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What information do you need from me to process my order as fast as possible?In order to process your order quickly, we need the following details from you: Your billing/shipping information Your prescription (required for the order of Prescription medicines). Your payment details.
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Is it possible to buy more than one medication in a single order at Lifegenericmedicine?Certainly, you can upload as many as 12 prescriptions and place them as a single order at our Pharmacy. You may also combine your prescription medication order with herbal or OTC products.
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Are there any other hidden charges?No. There are no hidden charges in any of our products.
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Does LifeGenericMedicine deliver products to any location in worldwide?Yes, we do deliver our products to any address around the globe.
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What payment methods do you accept?Credit/Debit Cards, PayPal, Bitcoin, and Bank Transfers (secure checkout via SSL encryption).
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Are there any discounts or coupon codes?Yes! Check our "Offers" section or subscribe to our newsletter for exclusive discounts.
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Is my payment information secure?100% secure! We use PCI-DSS compliant payment gateways and do not store credit card details.
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what's the CVV number you require for on your subscribe page? Where can I located it?CVV Is An Anti-Fraud Security Feature To Help Verify That You Are In Possession Of Your Credit Card. For Visa/MasterCard, The Three-Digit CVV Number Is Printed On The Signature Panel On The Back Of The Card Immediately After The Card’s Account Number. The Four-Digit CVV Number Is Printed On The Front Of The Card Above The Card Account Number. However, If For Some Unfathomable Reason You Are Unable To Find The Product(S) That You Want To Order, Just Shoot Us An Email At: lifegenericmedicine@gmail.com . Just Remember – With LifeGenericMedicine, You Can Stay Worry-Free When It Comes To The Apprehensions Felt By The Average Customer While Ordering Online. For Further Satisfaction, Please Have A Look At Some Of Our Customer Testimonials Section.
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What is your credit card description within my credit card statement?Ensure Our Charge Appear On Your Card Statements As Per Our Info In Mail, Thus, During Your Own Credit Card Statement, Ensure Its From LifeGenericMedicine. Please, Note The Information Is Submitted Via SSL Secured, Encrypted Page And That There’s Absolutely No Chance Of Fraud.
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Should I Send In A Check Or Money Order How Long Will It Can Take For You To Obtain It And Procedure My Order ?We are not accepting payments via other payments methods except we settled.
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What payment methods can your Business accept?We Accepts payment through Paypal and Stripe payment gateway, so you can use your Master card, Visa card,etc. we are also accepting CryptoCurrency so dont hesitate to purchase by it
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Does Lifegenericmedicine charge any professional fees on prescription drug orders?No. Lifegenericmedicine does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of our products.
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What is your return policy?Unopened, unused medicines in original packaging can be returned within 30 days for a refund (minus shipping).
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What if my order is wrong or missing items?Contact us within 48 hours with solid proof, and we’ll reship the correct items free of charge.
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How do I request a refund?Contact our customer support within 7 days of delivery to initiate a refund process.
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Is it possible to cancel my order after it has been charged?No, you cannot cancel your order once your payment has been processed.
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Can I change my delivery address after I have placed my order?If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us via the online chat or call at 72007-12345 or email to lifegenericmedicine@gmail.com
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